Call us now on:

01992 478862

Mon-Fri 8.30am-5.30pm, Sat-Sun 9.00am-1.00pm
Unit 5, New England Industrial Estate, Pindar Road, Hoddesdon, Herts, EN11 0BZ

Frequently Asked Questions

Yes you do. For your own security and for health and safety reasons.

There are number of different size trolleys and pallet trucks available for free of charge for customers use.

Yes, we always recommend that you visit to allow you to judge for yourself and the standard of storage that we are able to offer you.

You can change your unit at short notice and we will help you as long as we have the space.

There’s no charge for changing units and you will only be invoiced for the unit you use, as you use it.

Ask one of our team and they will show you the alternatives.

We have a range of packaging materials available at low prices including boxes, bubble wrap, tape, paper etc.

You can rent a storage unit for as short as seven days or for as long a period as you require it, we also have only a seven days notice period, and you only pay for the days you stay.

Our refundable security deposit equal to one month storage charge is payable at the commencement of storage and is refunded when you vacate your storage unit.

Yes, a member of our staff will fill in our simple storage form with you, and then you can move your goods in straight away.

You will need to bring with you:

  1. a suitable proof of identity (passport or driving licence);
  2. proof of address (a utility bill) and
  3. means of payment that is not cash
  • Payments are based on a monthly period.
  • The best way to pay is by Direct Debit.
  • Please bring with you the relevant bank information.
  • We accept credit /debit cards.
  • We have a 24 hour digital CCTV system with cameras that monitor the inside and outside of the main building as well as all entrances and exits.
  • A sophisticated alarm system for the building.
  • We have a sophisticated fire and smoke protection system

Find more information about this on the Insurance page.

  • You cannot store, any flammable items, fireworks, perishable foods or materials, dangerous chemicals, goods of an illegal nature or live animals.
  • Lawn mowers, motorcycles etc, must be drained of all fuel and oil prior to storing.
  • Anything you store should be in compliance with our terms and conditions.

Every day including weekends:

  • We are open 8:30 am to 5:30 pm – Monday to Friday.
  • 9:00 am to 1:00 pm Saturdays and Sundays

Remember we can accept deliveries for you during opening hours.